It was the 90’s and this was my first supervisory position. I was tasked with leading 15 staff, serving 70+ clients for a 2 million+ services contract. I’d been a leader in college but this was the first leadership position of my professional life. Truth be told, in my previous job, I’d been caught sleeping on an overnight job and was offered a probational “option” that just didn’t work. So, in the interview for this position, I’m still not sure why they chose me for a supervisory role. But, it doesn’t matter WHY. Fact is, they DID!
So, now, I set out to prove that I was a good leader. I wasn’t conceited or anything like that. But, I needed to have an answer for everything and make sure that I was never wrong. I created a mental checklist of things that I needed to be “sure” about. I was there early and made sure that I stayed just a little bit later. A good leader had to be the one to turn the lights off in the building, right?
Things were fine for a couple of months until I was hit with my first challenge. I was in the human services industry and the turnover rate was pretty high. So, I had had my first incident with multiple staff leaving at once.